Service & Support

Support that doesn't end at delivery

RANGER is a service-driven company focused on the success of its customers, and promises industry-leading service and support.

RANGER has invested in the technology and capability to improve product traceability and documentation access. Contact RANGER directly for certifications and additional specification information.

An online database system for the storage and retrieval of specific product information.

An online database, using the MetalTrace system, for MTR development, archiving, and retrieval based on serial number identification — making support documentation easy for engineering, field, and support teams.

A content database storing drawings, IOMs, catalogs, and other documentation required by engineering, field, and support teams. Browse all catalogs & manuals →

A wide array of certificates and approvals for the manufacturing, qualification, and validation of the products.

RANGER's local distribution partners bring decades of valve supply experience and a drive to ensure customer success, chosen for their demonstrated technical ability and dedication. They provide both inventory and parts support on the front lines.

Not all repair or modification needs can be met at the factory. RANGER maintains approved repair and fabrication partners in local geographies, while ensuring warranty coverage and factory OEM parts and processes are followed.

24/48 Warranty

RANGER offers an industry-leading warranty on all of its valves. RANGER-FZV's ISO program ensures a non-conformance and corrective action process that provides a timely and documented resolution.

Commercial & Logistics

Figure Number & Model Matching
RANGER works closely with customers to ensure products are accurately specified, matching figure numbers and model numbers to customer specification sheets.
Export Packing
Export packing is performed on premises in heat-treated, seaworthy wooden crates with protected ends and internals.
Advanced Expediting Program
RANGER's leading, technology-driven, Advanced Expediting Program, is available for all orders. Providing up-to-date milestone expediting to provide the shortest full-factory lead times and to ensure deliveries stay on track.
Export Compliance
A dedicated export compliance officer is assigned to all shipments, with US based customs and logistics teams overseeing delivery.

For technical questions, spare parts, or support on an existing order, contact our sales and support team directly.